Legal Support
How to raise a legal grievance, data protection request, or compliance inquiry with us.
Last Updated: April 27, 2026 · Governing Law: Republic of India · Jurisdiction: Mumbai, Maharashtra
1. General Support
For general queries about our legal policies or terms, email: Mr.VimleshDwivedi@gmail.com
Expected response time: Within 48 hours on working days (Mon–Sat).
2. Grievance Officer
Under the Information Technology Act, 2000, the designated Grievance Officer for this Website is:
Name: Vimlesh Dwivedi
Designation: Principal Founder / Grievance Officer
Grievance Email: disputes@vimleshdwivedi.in
Office Hours: Monday to Saturday, 10:00 AM – 7:00 PM IST
Response Time: Grievances acknowledged within 48 hours, resolved within 30 days
3. Data Subject Requests (DPDP / GDPR)
To exercise your data rights under the DPDP Act 2023 or GDPR, email: privacy@vimleshdwivedi.in
Please include in your request:
- Your full name and contact information
- The specific right you wish to exercise (access/correct/erase/object)
- Proof of identity (government-issued ID for sensitive data requests)
We will respond within 30 days of receipt of your request.
4. Legal & Compliance Queries
For legal notices, compliance audits, or formal legal correspondence: legal@vimleshdwivedi.in
Physical correspondence should be addressed to:
VRK Infotech Private Limited
Vasai East, Maharashtra 401208, India
Attention: Legal / Compliance Team
5. Dispute Resolution Process
Before escalating to formal legal proceedings, please see our Dispute Resolution Policy for the complete process including amicable resolution → mediation → arbitration.
6. Regulatory Escalation
If you are not satisfied with our response, you may escalate to:
- Data Protection Board of India (once operational under DPDP Act 2023)
- Consumer Disputes Redressal Commission (Consumer Protection Act, 2019)
- CERT-In for cybersecurity incidents
- Cyber Crime Police for criminal cyber offenses